Get in Touch With Us
Whether you have a question about one of our casino reviews, want to flag something that looks out of date, or have a suggestion for content we should cover, this page explains the best way to reach us and what happens once you do.
How to Contact Our Team
Email is the most direct route. Every message is read by a real person on the editorial team — we do not use automated responses as a substitute for an actual reply. Write to us at [email protected] and aim to include enough context for us to respond usefully first time.
A brief line explaining the nature of your enquiry helps us direct your message to the right person and speeds up our reply. We target a response within two working days, though during high-volume periods it may take a little longer.
What You Can Write to Us About
We welcome messages from readers, operators, affiliates and anyone with a legitimate interest in what we publish. The most common reasons people get in touch include:
- Review questions — If something in a casino write-up is unclear, or you want to understand how we arrived at a rating or ranking, ask and we will explain our reasoning.
- Corrections and accuracy — Bonus amounts, wagering requirements and banking options change. If you spot something that no longer reflects the current situation at a listed casino, let us know and we will verify and update it promptly.
- Content suggestions — If there is a topic, casino or comparison angle you think we should cover, we genuinely read those suggestions when planning future content.
- Partnership and commercial enquiries — If you represent a casino brand or affiliate network and want to explore a commercial relationship, introduce yourself and outline what you have in mind. Note that commercial arrangements do not influence editorial rankings — those are determined by our review criteria alone.
- Responsible gambling concerns — If you or someone you know is struggling with gambling and needs guidance, please say so in your message. We will point you to appropriate support resources without delay. You can also contact the National Problem Gambling Helpline at 1-800-GAMBLER at any time, or reach the Nevada Council on Problem Gambling at nevadacouncil.org for local support.
What We Do Not Handle by Email
We are an independent comparison and review site. We are not affiliated with, and cannot speak on behalf of, the casino operators we cover. If you have a dispute with a specific casino — about a withdrawal, a bonus, an account or anything else — you need to contact that casino's customer support directly. We cannot intervene in individual player accounts or transactions.
After You Send Your Message
Your email is read by a member of the editorial team, not filtered by a bot. We will follow up with a substantive response rather than a holding reply. Our two-working-day target applies to most messages; complex or detailed enquiries may take a little longer and we will say so if that is the case.
We do not share contact details submitted to us with third parties, and we will only use your email address to respond to your enquiry.
A Note on Editorial Independence
Nevada Online Casinos earns commission when readers follow links to casino partners. That commercial relationship does not determine which operators are ranked highest or how they are assessed — our ratings reflect the criteria we apply consistently across every site we review: game selection, bonus terms, banking options, payout speed, mobile experience and licensing status. Feedback from readers is one of the ways we keep that information accurate over time, and we take every correction seriously.
Responsible gambling reminder: All content on this site is intended for readers aged 21 and over. Gambling involves real financial risk and is not a reliable source of income. If gambling is causing you or someone close to you harm, call 1-800-GAMBLER or visit the Nevada Council on Problem Gambling at nevadacouncil.org.